Last updated: 28 May 2025
Summary of Changes from January 2023 Version
This version has been updated to address the following:
- Added Data Subject Rights section (UK GDPR requirement)
- Added right to complain to the ICO (UK GDPR requirement)
- Added lawful basis for each processing purpose (UK GDPR requirement)
- Added specific data retention periods
- Strengthened children’s privacy provisions (Age Appropriate Design Code)
- Named third-party service providers (Facebook Pixel, Google Analytics, GTM)
- Removed obsolete Flash Cookies reference (Flash discontinued 2020)
- Updated Twitter to X (formerly Twitter)
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Ariston Education is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ariston Education.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: United Kingdom.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual, as defined under the UK GDPR.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Ariston Education, accessible from http://www.ariston.education
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data. While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data. Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services: Google, Facebook, X (formerly Twitter).
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both types for the following purposes:
- Necessary / Essential Cookies — Type: Session Cookies. These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
- Cookie Acceptance Cookies — Type: Persistent Cookies. These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies — Type: Persistent Cookies. These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
Lawful Basis for Processing (UK GDPR)
Under the UK GDPR, we are required to identify a lawful basis for processing your personal data. The table below sets out the purposes for which we process your data and the corresponding lawful basis in each case:
| Processing Purpose | Lawful Basis |
|---|---|
| Provide and maintain our Service | Contract |
| Manage your account | Contract |
| Performance of a purchase contract | Contract |
| Contact you with service updates | Legitimate Interests |
| Send news, offers and promotions | Consent |
| Manage your requests to us | Legitimate Interests |
| Business transfers / due diligence | Legitimate Interests |
| Data analysis and service improvement | Legitimate Interests |
| Comply with legal obligations | Legal Obligation |
Where we rely on Consent as our lawful basis, you have the right to withdraw that consent at any time by contacting us at info@ariston.education. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.
Where we rely on Legitimate Interests, we have balanced our interests against yours and are satisfied that our processing does not override your rights and freedoms. You have the right to object to processing based on legitimate interests — see Your Data Protection Rights below.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account and registration as a user of the Service.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
- To manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets.
- For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Third-Party Service Providers
We work with the following third-party service providers who may process your personal data on our behalf. Each provider is bound by appropriate data processing agreements and is required to process your data only as directed by us and in accordance with applicable data protection law:
- Google Analytics — Website usage analytics. Data may be transferred to Google LLC in the USA under Standard Contractual Clauses.
- Google Tag Manager — Tag management system for managing tracking scripts on our website.
- Meta (Facebook) Pixel — Advertising performance measurement and remarketing. Data may be transferred to Meta Platforms Inc. in the USA under Standard Contractual Clauses.
- Email delivery services — Used to send transactional and marketing emails to users who have provided consent.
We may update this list as our service providers change. You are encouraged to review this policy periodically.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The following specific retention periods apply:
- Enquiry and contact form data: Retained for 2 years from the date of last contact.
- Customer and purchase records: Retained for 6 years to comply with HMRC and Companies House requirements.
- Usage and analytics data: Retained for 12 months.
- Marketing preferences and consent records: Retained for as long as you remain an active subscriber, plus 3 years thereafter as evidence of consent.
We will also retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. At the end of the relevant retention period, personal data will be securely deleted or anonymised.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office, or transfers to countries with an adequacy decision from the UK Government.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and applicable law.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us. We implement commercially reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the ICO as required by law.
Children’s Privacy
Our Service is primarily intended for students aged 13 and above, typically participating in GCSE revision programmes under parental or guardian supervision.
We do not knowingly collect personally identifiable information from children under the age of 13 without verified parental consent. Where students under 18 engage with our Service, we encourage parents or guardians to review this Privacy Policy and contact us with any concerns about how their child’s data is being used.
If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your consent, please contact Us immediately at info@ariston.education. If We become aware that We have collected Personal Data from a child under 13 without verification of parental consent, We will take steps to remove that information from Our servers promptly.
We are mindful of our obligations under the UK Age Appropriate Design Code (Children’s Code) and are committed to providing age-appropriate privacy protections for younger users of our Service.
Your Data Protection Rights (UK GDPR)
Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:
- Right of Access — You have the right to request a copy of the personal data we hold about you (commonly known as a Subject Access Request).
- Right to Rectification — You have the right to request that we correct any personal data that is inaccurate or incomplete.
- Right to Erasure — You have the right to request the deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected.
- Right to Restriction of Processing — You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability — You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller where processing is based on consent or contract.
- Right to Object — You have the right to object to processing of your personal data where we rely on legitimate interests as our lawful basis, or where we process your data for direct marketing purposes.
- Rights in relation to Automated Decision-Making — You have rights not to be subject to solely automated decisions that have a legal or similarly significant effect on you.
To exercise any of these rights, please contact us in writing at:
- Email: info@ariston.education
- Phone: 02030265836
We will respond to your request within one calendar month of receipt. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to comply, giving reasons.
We may need to verify your identity before processing your request. If we are unable to comply with your request, we will explain why.
Right to Complain to the ICO
If you have concerns about the way we are handling your personal data, we encourage you to contact us first using the details below so that we can try to resolve the matter.
However, you also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters:
- Website: www.ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us:
- By email: info@ariston.education
- By phone: 02030265836
- By post: Ariston Education, United Kingdom